1. Who we are

Sandriss Ltd is a UK-registered company and the data controller for information collected on this website.

2. Data we collect

• Identity and contact details
• Order and transaction information
• Account and support communications
• Technical and usage data
• Cookie and preference data

3. How we collect data

• Directly from you (orders, forms, emails)
• Automatically via cookies and analytics
• From trusted service providers

4. How we use your data

We use your data to fulfil orders, provide customer support, improve our website, meet legal obligations, and, where permitted, send marketing communications.

5. Sharing data

We only share data with trusted partners such as payment processors, delivery providers, IT services, and legal authorities where required.

6. International transfers

If data is transferred outside the UK, we ensure appropriate safeguards are in place.

7. Data security

We use reasonable technical and organisational measures to protect your personal data.

8. Data retention

Data is retained only as long as necessary for legal, contractual, and operational purposes.

9. Your rights

Under UK data protection law, you may have rights to access, correct, erase, restrict, or object to the use of your personal data, and to request data portability where applicable.

10. Cookies

We may use cookies and similar technologies to improve website functionality, analyse traffic, and remember your preferences. You can control cookies through your browser settings.

11. Marketing

Where permitted by law, we may send you marketing communications. You can opt out at any time by following the unsubscribe instructions in our messages or by contacting us directly.

12. Children

This website is not intended for children, and we do not knowingly collect personal data from children.

13. Complaints

If you are unhappy with how we handle your data, please contact us first so we can try to resolve the issue. You may also have the right to complain to the Information Commissioner’s Office (ICO).

14. Contact

• Email: info@sandriss.co.uk
• Company: Sandriss Ltd
• Address: 10 Waddington Street, London, England, E15 1PJ
• Website: sandriss.co.uk